We're Here for You

MyLiveCasinoResponsible Gaming at — keep it fun, keep it safe

Mylivecasino believes betting is entertainment — not a livelihood, not a source of stress. That's why we give every user the tools they need to play responsibly and stay in control. No hidden traps here — just clear rules and genuine care for you.

Set Your Own Limits Take a Break Anytime 24/7 Support
Using Responsible Gaming Tools
Deposit Limit78%
Reality Check61%
Self-Exclusion43%
Cooling-Off Period55%

* Percentage of active users who have enabled at least one tool.

Tools Available to You

At mylivecasino, you're in full control of your gaming environment. Every tool is easy to activate directly from your account settings.

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Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Enable from Account Settings
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Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time, deposits are disabled and bets cannot be placed even if you log in.

Via Support Chat or Settings
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Self-Exclusion

Exclude yourself completely for 3 months to 5 years. Your account cannot be reopened during the exclusion period.

Contact Support
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Reality Check

A reminder message will appear at regular intervals to let you know how long you've been playing. Choose a frequency between 30 minutes and 2 hours.

From Account Settings
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Loss Limit

Set a maximum daily or weekly loss amount. Once you hit the limit, betting will automatically stop.

Under the Limits section in Settings
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Session Time Limit

Decide in advance how long you want to play. Once the time is up, your login session will end automatically.

From Profile Settings

Why Responsible Gaming Matters

For many people, betting is an exciting form of entertainment — placing the right bet on a cricket match or testing your luck at a live roulette table. But when the fun becomes a compulsion, that's when problems start. mylivecasino wants you to always stay in control of your play.

Research shows that players who set deposit limits or time limits from the start tend to enjoy the experience far longer — because they never risk money they can't afford to lose.

How to Recognise Problem Gambling

People often don't realize when their gaming is becoming a problem. There are warning signs to watch for — playing beyond your budget, chasing losses with bigger bets, spending hours gaming while neglecting family or work, or lying to cover up your betting.

At mylivecasino, our system can detect this kind of behaviour. If unusual patterns appear on your account, we'll let you know in a friendly way and offer our support.

Advice for Family Members

If you think a family member is betting excessively, have a calm conversation with them. Try to understand rather than blame. If needed, contact mylivecasino support on their behalf — we're here to help families too.

If you have young children at home, enable parental controls on your devices. mylivecasino strictly prohibits anyone under 18 from using the platform — but technology alone isn't enough; awareness matters just as much.

When to Seek Help

Many people think asking for help is a sign of weakness — it's not. Acknowledging a problem and seeking a solution takes real courage. If you feel your gaming is getting out of control, don't wait — reach out for support.

Mylivecasino's support team is available 24/7. We don't judge — we just help. From self-exclusion to referrals for professional counselling, we have everything you need.

For direct support: Open live chat or email us at support@mylivecasino.ws. Put "Responsible Gaming" in the subject line and our dedicated team will get back to you promptly.

Check Yourself

If you answer "Yes" to more than 3 of the questions below, consider reaching out for support.

1

Have you spent more than your budget on betting this month?

2

Have you placed more bets to cope with anger or frustration after a loss?

3

Have you hidden your betting activity from family or friends?

4

Have you skipped sleep, meals, or work to keep playing?

5

Meant to take a break but couldn't?

How to Set Your Limits

1
Log In to Your Account
Log in to mylivecasino and click the profile icon in the top right corner.
2
Find Responsible Gaming
Go to the "Responsible Gaming" option in the menu.
3
Choose a Tool
Deposit limit, session time, or cooling-off period — pick whichever works best for you.
4
Confirm
Enter an amount or time and tap "Save". Changes take effect immediately.

Limit Type & When It Takes Effect

Lowering a limit takes effect immediately, but increasing or removing one requires a waiting period — this is in place to protect you.

Limit Type Options Takes Effect When Lowered Takes Effect When Increased Status
Daily Deposit Limit ৳ 200 – ৳ 1,00,000 Immediately After 24 Hours Active
Weekly Deposit Limit Custom Amount Immediately After 7 Days Active
Session Time Limit 30 Minutes – 8 Hours Immediately After 24 Hours Active
Loss Limit (Daily) Custom Amount Immediately After 24 Hours Active
Cooling-Off Period 1 Day – 6 Weeks Immediately Upon Expiry Active
Self-Exclusion 3 Months – 5 Years Immediately 30 Days After Expiry Active

Why mylivecasino Takes Responsible Gaming Seriously

It's not just about compliance — we genuinely want every one of our users to be happy and well.

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Awareness Is the Best Protection

Mylivecasino believes that with the right information, people can make the right decisions. That's why we're upfront about the risks before you start playing.

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Long-Term Relationship

We want you to enjoy playing for years to come. Losing everything at once doesn't make anyone happy — not you, and not us.

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Thinking of Family

Betting doesn't just affect one person — it affects the whole family. That's why mylivecasino extends its support to family members too.

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AI-Assisted Monitoring

Mylivecasino's system automatically detects unusual betting patterns and alerts users when necessary.

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Minor Protection

No one under 18 is permitted to use mylivecasino. Age is strictly verified during KYC checks.

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Judgment-Free Support

If you reach out for help, we'll support you — not judge you. Our support team handles every case with full confidentiality.


FAQ

Minimum bet amounts vary by bet type and market. For standard Sports Betting, you can start from as low as ৳ 50. Some Live Casino tables start at ৳ 100, while certain slots can be spun for as little as ৳ 1. Jackpot games generally have a minimum bet of ৳ 20. The minimum and maximum bet amounts are clearly displayed on each game or market page. From a responsible gaming perspective, it's advisable to never place more than 1–5% of your total budget on a single bet.

The minimum deposit at mylivecasino is ৳200. You can start depositing from as little as ৳200 via bKash, Nagad, or Rocket. For bank transfers, the minimum is ৳1,000. Remember — starting small is the first step toward responsible gaming. Set an amount you can afford to lose without it affecting your daily life, and stick to that budget.

Play Safe, Stay Happy

Join mylivecasino — where player protection comes first. Set your limits and stay in control.

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