Every piece of information you share with mylivecasino is a trust we take seriously. On this page, we explain in plain language what data we collect, how we use it, and what rights you have.
By using mylivecasino's website and services, you agree to this Privacy Policy. It explains what information we collect about you, how we use it, and the steps we take to keep it secure.
This Privacy Policy applies to all mylivecasino services — including the main website, mobile version, and all customer support communications. We believe you should always be in control of your own data.
This policy may be updated at any time. For significant changes, mylivecasino will post a notice on the website and notify you via your registered email.
Mylivecasino collects data in two ways — what you provide directly, and what is gathered automatically as you use the service.
| Data Type | Example | When It Is Collected |
|---|---|---|
| ID Document | Name, date of birth, NID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At Account Registration |
| Financial Information | BKash/Nagad number, bank account | Deposits & Withdrawals |
| Communication History | Support chat messages | When you contact customer support |
Mylivecasino uses your information only for specific, legitimate purposes. Any use beyond that goes against our policy.
If mylivecasino wishes to send you marketing communications, your separate consent will be obtained. You may withdraw that consent at any time.
Mylivecasino uses cookies to ensure the website functions properly and to personalize your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Cleared at end of session |
| Performance Cookies | Site Speed & Error Monitoring | 30 days |
| Preference Cookies | Remembering Language & Theme Settings | 1 Year |
| Analytics Cookies | Understanding Usage Patterns | 90 Days |
You can disable cookies through your browser settings, though doing so may affect how certain features on the site function.
Mylivecasino uses industry-leading technology to keep your data secure. Our security framework is continuously reviewed and improved.
No system is 100% secure. Use a strong password and never share your login credentials with anyone.
Mylivecasino does not retain data longer than necessary. How long your data is kept depends on its type and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity | 5 years after account closure | Legal Obligation |
| Financial Transactions | 7 Years | Financial Regulatory Requirements |
| Customer Support Chat | 2 Years | For dispute resolution |
| Marketing Consent | Until consent is withdrawn | Proof of legitimate use |
| Cookies & Session Data | 30–90 days | Functionality & Analytics |
Once the above retention periods expire, data is securely deleted or anonymized.
Mylivecasino believes you should have full control over your own data. Your rights are outlined below.
To exercise any of the rights above, email us at support@mylivecasino.ws or reach out via live chat. We will respond within 30 days.
Mylivecasino strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from minors.
If a minor has registered an account — whether by mistake or by providing false information — a parent or guardian can contact support to have that account and all associated data permanently deleted.
Parents, please ensure your children cannot access mylivecasino or any other betting platform. We strongly recommend enabling parental controls on your browser.
For any questions, complaints, or requests regarding this Privacy Policy, please reach out using the contact details below. The mylivecasino data protection team will get back to you.
This Privacy Policy was last updated in February 2026.
How safe is your data at mylivecasino — a quick overview.
Mylivecasino never sells your personal information to marketing companies or any other third party. That is our core commitment.
Every transaction and piece of data you share is protected by 256-bit SSL encryption — the same technology used by the world's leading banks.
Unless required by law, mylivecasino will permanently delete your data upon request.
The purpose behind using your data is always clearly stated. Nothing is hidden behind vague terms.
If there are any significant changes to the Privacy Policy, mylivecasino will notify you in advance by email and on the website.
Mylivecasino does not collect data from anyone under 18, and takes immediate action if such an account is identified.
Your privacy is fully protected at mylivecasino. Register now and enjoy the best betting experience in Bangladesh.